About Us

Having established ourselves in providing permanent connectivity services to event & hospitality venues, moving into the MSP sector is a natural progression. I’m really excited at the prospect of what the team at Max WiFi Support can bring to the MSP industry. Our expertise in the events and hospitality sector means that we will know what our clients need and we understand the unique time pressures that the industry works around.

- Dan O’Connell | Operations Director

I have worked for over 5 years in the MSP industry supporting people and their technology in a range of environments. I have joined Max WiFi Support to develop its services and processes and to offer not only exceptionally responsive client support but also an ongoing technical consultancy. I’m excited to already be working with some very prestigious clients in the events and hospitality industry at Max WiFi Support and feel extremely lucky to be a part of such a great team here!

- Alex Horne | Head of Managed Services

I oversee all of Max WiFi Support’s network solutions and am responsible for the design, configuration and support of these networks for our managed clients. Incorporating these solutions into a full support package along with IT support is a great step forward for Max WiFi and a great opportunity for our clients.

- James Pearson | Senior Network Engineer

I always feel tremendously proud when our team succeed with new challenges. We are always looking to improve how we support our clients and provide them a one stop solution and from Max WiFi Support’s early inception, the client feedback has been extremely pleasing.

- Richard Hughes | Director

There are always a number of different accounting challenges that come up when setting up a new business and so far it’s been a really exciting challenge for us. It’s a new sector for the business which means new partners and new clients while keeping the same values that has made Max WiFi the success it is today.

- Carolyn Lowe | Finance Director

I’ve really enjoyed being a part of this new venture for Max WiFi. We all know how frustrating it can be when an IT support company is unresponsive and unhelpful so we are determined to prioritise client satisfaction over everything else! It’s been great to see how the team have pulled together to meet our clients’ high expectations!

- Jo Hughes | Director

Alfie graduated in the summer of 2023 and has recently joined Max WiFi Support as a Junior I.T Engineer.

He has always held a huge interest in technology and specifically targeted I.T based roles once he’d graduated.

Outside of work, Alfie loves playing chess, cooking and going to the gym.

- Alfie Brown | Junior IT Engineer