An IT Support Provider Who Understands Your Business
Max WiFi Support are dedicated to providing our clients with IT support solutions that work for their business. Once an audit is complete, we implement bespoke IT systems that align specifically to your business practices.
Max WiFi Support aim to keep all your tech support communications in one place. That’s why we manage the support for existing vendors including VoIP providers, printers, software etc so you can keep everything in one place.
Approachable and Reliable
Max WiFi Support take the frustrations of IT support away with a hands on, personable approach with onsite support available. We will learn your values and how you rely on IT in your business in order to create a support solution that will minimise disruptions and allow you to get on with what you do best.
A Customer-First Philosophy
With over 20 years’ experience in the live events and hospitality sector, we understand the importance of efficient resolutions to your problems. This is why you will have direct contact with your Account Manager. You will not find us hiding behind automated phone menus or an inefficient ticketing system.
Onboarding Made Easy
The Max WiFi Support onboarding process has been designed to streamline your support solution for the long-term. After learning your company values and goals, we liaise with your existing supplier (if applicable) to create and implement your new solution with minimal disruption to your day to day operations.
This thorough, get-it-right-first-time attitude allows us to act as an extension of your business, an outsourced IT department who truly understand the way you use tech.
All your IT in one place
Vendor Management
Max WiFi Support also offer advanced Vendor Management. We can be your one point of contact that supports all of your hardware, machines and programmes. That way, its not 5 different contacts for 5 different problems, everything can be looked after by Max WiFi Support.
We ensure everything is straightforward for you – it’s one phone call or email to us and we will deal with them on your behalf.
Making sure you receive the right IT solution
Here's what we can do for you
- Create automations for routine tasks
- Monitor IT systems to ensure all components are performing optimally
- Develop technological strategies to address current issues and streamline future business operations
- Proactive maintenance to spot loss of efficiency in your systems and catch any issues
- Implement new technological solutions that align with your business goals and direction
- Modernise IT systems by suggesting timely upgrades to old equipment and software
- Apply system upgrades / patches to ensure your systems remain secure
- Responsive support ensuring any IT issues are resolved efficiently
- Data storage and server management
- Vendor Management
- Windows and Mac support
- Disaster recovery solutions
Our Approach
The Max WiFi Support Journey
Discovery
Onboarding and Audit
Review and Recommendation
Commencement of Support
